SmartWorks Compass 5.1
New User Interface and Functionality
Packed with a variety of new features and enhancements, the major update to SmartWorks Compass is now available.
Save the Date!
Harris Customer Training Conference
This year's conference will take place from October 5 - 7, 2022 at Caesars Palace in Las Vegas, NV.
SmartWorks Compass
Unleash the Power of Data
A robust utility decision management solution that seamlessly converts volumes of data into powerful insights and automated actions.
MeterSense
Make the Complex Simple
A scalable and configurable meter data management (MDM) solution that efficiently manages and intelligently interprets critical smart meter data.
SmartWorks Connect
Increase Customer Satisfaction
An online web portal that delivers the power of analytics to residential, commercial and industrial (C&I) customers.
Find the perfect solution for your utility
Utility Decision Management
SmartWorks Compass is a utility decision management solution that enables utilities to maximize their return on investment in their smart infrastructure.
Meter Data Management
MeterSense is a scalable and configurable meter data management (MDM) module that efficiently manages and intelligently interprets critical smart meter data.
Customer Engagement
SmartWorks Connect is an online web portal that transforms the way utilities share information with their residential, commercial and industrial customers.
Meter Data Management
December 23, 2021
The City of Mesa selects MeterSense MD to improve the quality of their smart meter data.
In addition to improving billing accuracy and quality of service, Mesa plans to leverage SmartWorks Compass to gain data-driven insights to improve the quality of life, civic engagement, economic development, service delivery and community vibrancy for its citizens, businesses and visitors.
Customer Engagement
June 3, 2021
Western Municipal Water District selects SmartWorks Compass to Modernize their Customer Service.
SmartWorks Compass, hosted by its partner IBM, will provide WMWD the MDM/Data Analytics platform to store, query, and automatically report on meter read and consumption data, providing actionable intelligence to the utility.
METER DATA MANAGEMENT
May 20, 2021
City of Grand Junction signs with SmartWorks to better understand their water usage.
The City is looking forward to using the SmartWorks Compass platform along with the MeterSense MDM, KPI Dashboard and Automated Move-In/Out modules to strengthen their sustainability efforts by monitoring water usage, detecting malfunctions and recognizing irregularities.
METER DATA MANAGEMENT
April 20, 2021
City of Redding selects SmartWorks Compass and MeterSense MDM to support its AMI pilot and provide analytics.
The City of Redding plans to fully embrace the use of advanced analytics to assess the accuracy of their AMI deployment, AMI communication metrics, voltage performance metrics, and general Proof-of-Concept before full meter deployment.
UTILITY DECISION MANAGEMENT
April 1, 2021
Northern Territory Power Corp. selects SmartWorks to better leverage the data provided by their Landis & Gyr AMI network.
The SmartWorks Compass platform will also provide interval usage data to NTPC’s customers via Harris’ SilverBlaze Consumer Portal, allowing customers throughout the huge territory to better manage their consumption.
METER DATA MANAGEMENT
February 23, 2021
Burlington Electric Department replaces Siemens-eMeter MDM with MeterSense MDM to leverage Itron's AMI system.
BED is Vermont’s largest municipally owned electric utility serving over 20,000 customers, and is one of the more progressive utilities in the New England region of the U.S. It has an aggressive goal to become a “Net Zero Energy” City by 2030.
Facilities Management
December 9, 2020
FSI partners with SmartWorks to deliver next generation integrated Energy Management
FSI FM Solutions Ltd. is a globally recognized and renowned organization with 30 years of success in both developing and delivering Facility Management software, providing organizations with a holistic view of their facility and maintenance activities.
Meter Data Management
November 30, 2020
The City of Santa Ana deploys SmartWorks Compass to promote water efficiency and conservation.
SmartWorks MeterSense MDM will provide the advanced analytics and automated notifications to help the utility and it’s customers better manage water usage and react to leaks in real-time.
Utility Decision Management
October 6, 2020
SmartWorks is proud to announce that we have been awarded the San Antonio Water System contract!
San Antonio Water System (SAWS) is the 4th largest Municipal Water Utility in North America with soon over 500,000 meters serving over 1.8 million people.
Utility Decision Management
September 16, 2020
Thief River Falls picks SmartWorks Compass to increase their operational efficiency.
Approximately 70 miles south of the Canadian border, the City of Thief River Falls has a population of 8,722 residents and serves 5,000 electric and 3,500 water customers.
Meter Data Management
August 21, 2020
We are delighted Riviera Utilities has chosen to work with SmartWorks to enhance their Cayenta portal integration.
Riviera Utilities is located in Foley Alabama and is responsible for providing electric, water, wastewater, natural gas, internet and cable tv services to approximately 200,000 customers.
Meter Data Management
August 19, 2020
The City of Oceanside chooses MeterSense MDM to get the most out of their AMI data.
The City of Oceanside provides 45,000 water metered connections to more than 6,000 businesses, emerging craft and entrepreneurial ventures as well as approximately 178,000 residents in northern San Diego County.
Energy Management
July 23, 2020
Vicinity Energy selects BizConnect to analyze consumption and identify variability inefficiencies.
Vicinity owns, operates and maintains the largest district energy portfolio across the U.S., providing highly reliable clean steam, electricity, hot water and chilled water to over 230+ million square feet of building space in cities
Utility Decision Management
April 22, 2020
Truckee Meadows Water Authority selects SmartWorks Compass to help them increase revenues and reduce costs.
Truckee Meadows Water Authority (TMWA), is a not-for-profit, community-owned water utility based out of Reno with a highly-skilled workforce that ensures the treatment, delivery and availability of high-quality drinking water for more than 425,000 residents.
Customer Engagement
March 1, 2020
The City of Saskatoon adds SmartWorks Connect to expand their SmartWorks Compass capabilities.
Since 2015, the City of Saskatoon has been using MeterSense MDM to collect approximately 60,000 electric and 70,000 water meter readings to provide accurate data usage information to nearly 300,000 residents.
