Ottawa, ON, December 13, 2022 — SmartWorks, a division of Harris Computer Systems (“Harris”), a fully owned subsidiary of Constellation Software Inc. (“Constellation”) (TSX:CSU) today announced a new highly scalable cloud-based SmartWorks Compass platform hosted on IBM Cloud. The new SmartWorks Compass 5.1 offers utility clients a highly secure solution with rapid scalability, high availability, streamlined processes and reduced costs.
“As Advanced Metering Infrastructure (AMI) has matured, the data processing, storage, and security expectations of utility companies have evolved,” said Joe Mahony, Vice President of Research and Development for SmartWorks. “IBM Cloud infrastructure has played a key role in helping SmartWorks meet these evolving needs, enabling us to achieve levels of performance and scalability far beyond our previous tests, and well above our expectations.”
SmartWorks Compass is a utility decision management solution that intelligently interprets the smart meter data collected in the meter data management (MDM) system including; interval readings, register readings, meter-related problems, outage information, data quality information, and more. To deliver the flexibility, value and functionality needed for large scale utilities throughout North America, the companies successfully completed a round of rigorous performance and scalability testing of the new cloud-based solution.
The SmartWorks Compass 5.1 software was able to load and perform full VEE (Validation, Estimation, and Editing) on 288,000,000 meter reads in only 2 hours. The tests were performed in a simulated production environment for a 1,500,000 meter electric utility, with multi-channel, 15 minute resolution data across the entire meter population, and with two years of online data storage. As a result, the recent tests meet the needs of clients in a secure and affordable solution. IBM Cloud has enabled SmartWorks to meet the needs of a wide range of utility customers, providing an affordable option for smaller municipalities as well as the capacity and robustness needed for large municipalities and investor-owned utilities.
“As energy and utility providers continue to evaluate the best ways to equip their teams with scalable work environments, they’re also looking for secure solutions to support this flexibility. IBM Cloud offers a secure environment and the flexibility to scale the workload up or down as needed by the client,” Marcus Buckle, IBM Cloud Leader - Canada. “We are making it easier for ecosystem partners like SmartWorks to build secure, flexible, scalable, integrated cloud solutions by hosting their platforms on IBM Cloud.”
For over a decade, SmartWorks has been providing best-in-class meter data management and analytics solutions to utilities throughout North America and the Caribbean. Currently, our technology development efforts largely focus on three specific areas:
- SmartWorks Compass, a robust utility decision management solution that seamlessly converts volumes of data into powerful insights and automated actions.
- MeterSense, a scalable, configurable and powerful meter data management (MDM) solution that quickly manages and intelligently interprets growing volumes of critical smart meter data.
- SmartWorks Connect, a sophisticated web-based consumer engagement solution that delivers the power of utility analytics to residential, commercial and industrial customers.
SmartWorks is the data-driven intelligence engine of Harris Utilities, a division of N. Harris Computer Corporation and its parent company, Constellation Software, a publicly traded company on the Toronto Stock Exchange (CSU) which serves over 125,000 customers in over 100 countries.
In addition to improving billing accuracy and quality of service, Mesa plans to leverage SmartWorks Compass to gain data-driven insights to improve the quality of life, civic engagement, economic development, service delivery and community vibrancy for its citizens, businesses and visitors.
In addition to improving billing accuracy and quality of service, NAED is looking forward to accessing in-depth data analytics to gain more in-depth information on its customers’ usage and distribution system to reduce load.
The Oak Ridge Utility Department provides electric, water and gas services to over 30,000 residents and has selected SmartWorks Compass to supplement their AMI system, enhance their meter-to-cash operations and streamline their business processes.
ESWA is switching to the SmartWorks Compass platform, which includes a series of decision management modules that combine integration, automation and workflow with deep analytics, to seamlessly convert massive volumes of data into powerful insights to achieve operational excellence.
SmartWorks Compass, hosted by its partner IBM, will provide WMWD the MDM/Data Analytics platform to store, query, and automatically report on meter read and consumption data, providing actionable intelligence to the utility.
The City is looking forward to using the SmartWorks Compass platform along with the MeterSense MDM, KPI Dashboard and Automated Move-In/Out modules to strengthen their sustainability efforts by monitoring water usage, detecting malfunctions and recognizing irregularities.
The City of Redding plans to fully embrace the use of advanced analytics to assess the accuracy of their AMI deployment, AMI communication metrics, voltage performance metrics, and general Proof-of-Concept before full meter deployment.
The SmartWorks Compass platform will also provide interval usage data to NTPC’s customers via Harris’ SilverBlaze Consumer Portal, allowing customers throughout the huge territory to better manage their consumption.
BED is Vermont’s largest municipally owned electric utility serving over 20,000 customers, and is one of the more progressive utilities in the New England region of the U.S. It has an aggressive goal to become a “Net Zero Energy” City by 2030.
SmartWorks MeterSense MDM will provide the advanced analytics and automated notifications to help the utility and it’s customers better manage water usage and react to leaks in real-time.
San Antonio Water System (SAWS) is the 4th largest Municipal Water Utility in North America with soon over 500,000 meters serving over 1.8 million people.
Approximately 70 miles south of the Canadian border, the City of Thief River Falls has a population of 8,722 residents and serves 5,000 electric and 3,500 water customers.
Riviera Utilities is located in Foley Alabama and is responsible for providing electric, water, wastewater, natural gas, internet and cable tv services to approximately 200,000 customers.
The City of Oceanside provides 45,000 water metered connections to more than 6,000 businesses, emerging craft and entrepreneurial ventures as well as approximately 178,000 residents in northern San Diego County.
Vicinity owns, operates and maintains the largest district energy portfolio across the U.S., providing highly reliable clean steam, electricity, hot water and chilled water to over 230+ million square feet of building space in cities
Truckee Meadows Water Authority (TMWA), is a not-for-profit, community-owned water utility based out of Reno with a highly-skilled workforce that ensures the treatment, delivery and availability of high-quality drinking water for more than 425,000 residents.
Since 2015, the City of Saskatoon has been using MeterSense MDM to collect approximately 60,000 electric and 70,000 water meter readings to provide accurate data usage information to nearly 300,000 residents.