Athena-powered capabilities work with SmartWorks Compass and compatible utility data environments to support operational analysis, reporting, forecasting, and more informed decision-making.
The Ivrnet integration supports automated SMS and email notifications, helping water utilities alert customers to potential leaks and unusual water consumption.
Naperville’s public power utility is using SmartWorks Compass to manage meter data and support load forecasting, electric-vehicle planning, distributed-energy-resource visibility, and more informed grid investment decisions.
SmartWorks introduced Instant Insight to help utility professionals ask questions in everyday language and access relevant data analysis without relying on complex database queries.
Performance testing demonstrated the ability of SmartWorks Compass to process high volumes of meter data in a simulated large-utility environment hosted on IBM Cloud.
Discover four days of practical utility learning, including Compass product updates, AI and analytics, VEE best practices, Rules Engine training, customer-led discussions, and opportunities to help shape the SmartWorks roadmap.
Harris expanded its utility portfolio with the acquisition of Questline Digital, a provider of digital marketing, customer communication, and engagement solutions for utilities.
The acquisition of SilverBlaze added customer self-service, portal, and digital-form capabilities to the growing Harris Utilities ecosystem.
