HELP DESK HOURS
Our standard hours of support are from 8:00 am ET to 8:00 pm ET Monday through Friday excluding designated statutory holidays. If you need to call us and submit a ticket through the phone, or would like to chat with us, please contact us at 1-877-696-0125.
Below is a listing of all Holidays. Please note that SmartWorks Support Services will be closed on designated days as outlined below.
- New Year’s Day January 1, 2018: Closed
- President’s Day (USA)/Family Day (Canada) February 19, 2018: Closed
- Victoria Day (Canada) May 21, 2018: Closed
- Canada Day (Canada) July 2, 2018: Closed
- Labor Day September 3, 2018: Closed
- Thanksgiving Day (Canada) October 8, 2018: Closed
- Christmas Eve December 24, 2018: Early Closure (noon EST)
- Christmas Day December 25, 2018: Closed
- Boxing Day December 26, 2018: Closed
- New Year’s Eve December 31, 2018: Early Closure (noon EST)