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Help Desk Hours
Help Desk Hours
Our standard hours of support are from 8:00 am ET to 8:00 pm ET Monday through Friday excluding designated statutory holidays. If you need to call us and submit a ticket through the phone, or would like to chat with us, please contact us at +1 (877) 696-0125.
Holiday Schedule
Holiday Schedule
SmartWorks recognizes statutory holidays in accordance with Ontario's legislation. All Support services are CLOSED on the following days unless otherwise noted:

New Year’s Day
January 3rd
Closed

Family Day
February 21st
Closed

Good Friday
April 15th
Open

Victoria Day
May 23rd
Closed

Canada Day
July 1st
Closed

Civic Holiday
August 1st
Open

Labour Day
September 5th
Closed

Thanksgiving Day
October 10th
Closed

Christmas Eve
December 23rd
Early Closure (noon EST)

Christmas Day
December 26th
Closed

Boxing Day
December 27th
Closed

New Year’s Eve
December 31st
Closed