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Choice, Expertise & Relationships
We surround ourselves with great partners to perfect our services.
HUG Partners Overview
You're in good company with us!
We maintain relationships with strategic business partners, leading technology providers, channel partners and consultants to deliver innovative data-driven intelligence solutions that help utilities improve customer service, increase financial performance and optimize operational efficiency.
Harris Utilities is a leading provider of advanced enterprise software solutions that meet the rapidly evolving needs of electric, water and gas utilities throughout North America and the Caribbean.
By working closely with our sister divisions in Harris Utilities, we are uniquely structured to provide utilities with a complete range of software: from customer information systems, financials and other enterprise solutions, to meter data management, operational analytics and field solutions.
Harris Utilities consists of the following strategic business units;
HUG Logos & Links
Advanced Utility Systems provides Customer Information and Billing solutions exclusively to municipal, investor-owned and cooperative utilities.

Advanced Utility Systems provides Customer Information and Billing solutions exclusively to municipal, investor-owned and cooperative utilities.

At the core of NorthStar is the highly configurable customer information and billing system, a modular solution that scales as you grow.

At the core of NorthStar is the highly configurable customer information and billing system, a modular solution that scales as you grow.

Cayenta delivers full-featured, highly configurable, Web-enabled Customer Information (CIS), Utility Billing Solutions and Financial Management Software.

Cayenta delivers full-featured, highly configurable, Web-enabled Customer Information (CIS), Utility Billing Solutions and Financial Management Software.

Systems & Software provides best-in-class customer information systems (CIS), Utility Billing Solutions and Financial Management Software (FMS) and services to investor-owned and municipal utilities.

Systems & Software provides best-in-class customer information systems (CIS), Utility Billing Solutions and Financial Management Software (FMS) and services to investor-owned and municipal utilities.

Cogsdale provides one of the only end-to-end software solutions, as well as industry best practices and real, relevant information in an integrated solution.

Cogsdale provides one of the only end-to-end software solutions, as well as industry best practices and real, relevant information in an integrated solution.

inHance offers a low risk, high value, industry leading CIS & Financial software solution that is feature-rich and easy-to-use.

inHance offers a low risk, high value, industry leading CIS & Financial software solution that is feature-rich and easy-to-use.

Cognera provides proven, cost-effective billing and customer care software and services that meet increasing customer demands and industry requirements.

Cognera provides proven, cost-effective billing and customer care software and services that meet increasing customer demands and industry requirements.

Excelergy provides the quickest, simplest way to deploy the industry’s most proven solution for billing and customer care in competitive retail energy markets.

Excelergy provides the quickest, simplest way to deploy the industry’s most proven solution for billing and customer care in competitive retail energy markets.

SIV.AG has been one of the leading European solution providers for the energy and water distribution companies for more than 20 years.

SIV.AG has been one of the leading European solution providers for the energy and water distribution companies for more than 20 years.

Additional Solutions

Discover additional solutions to increase the value of your Customer Information System, provide the best customer experience and enhance operational effectiveness and efficiency.

OMS & Mobile Communications
Field Mapping
Solutions
Interactive
Kiosks
Receivables Automation
Customer Engagement
dataVoice

THE POWER OF MOBILITY

for you, your employees, & your customers.

With an array of cutting-edge, mobile-ready solutions, such as GIS, OMS and IVR systems, dataVoice International’s integrated utility management systems make it easy to quickly and easily predict and manage outages while reliably communicating with customers and linemen alike.

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With an array of cutting-edge, mobile-ready solutions, such as GIS, OMS and IVR systems, dataVoice International’s integrated utility management systems make it easy to quickly and easily predict and manage outages while reliably communicating with customers and linemen alike.
Partner

Map-based Solutions

Your utility operations, integrated.

Partner Software provides the most efficient and user-friendly utility field mapping software available to municipal, cooperative and investor-owned utilities around the United States. All our products are focused on combining maps, data and workflow into a simple application for the field user. We interface with most utility mapping, accounting and outage software packages.

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Partner Software provides the most efficient and user-friendly utility field mapping software available to municipal, cooperative and investor-owned utilities around the United States. All our products are focused on combining maps, data and workflow into a simple application for the field user. We interface with most utility mapping, accounting and outage software packages.
DynaTouch

Your Kiosk Partners

Secure, interactive solutions for self-service digital devices.

Specializing in kiosks, public access workstations, digital displays, mobile devices, and other interactive technologies, DynaTouch delivers a complete self-service solution that reduces costs, drives operational efficiencies, and enhances end-user experiences for customers around the globe.

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Specializing in kiosks, public access workstations, digital displays, mobile devices, and other interactive technologies, DynaTouch delivers a complete self-service solution that reduces costs, drives operational efficiencies, and enhances end-user experiences for customers around the globe.
Creditron

Stop the paper chase with the industry's leading check processing solution.

Creditron’s mission is to develop and market innovative and effective solutions to payment processing challenges, which will help our customers meet their performance objectives. Consistent delivery of superior products and support will ensure long term profitability.

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Creditron’s mission is to develop and market innovative and effective solutions to payment processing challenges, which will help our customers meet their performance objectives. Consistent delivery of superior products and support will ensure long term profitability.
SilverBlaze

Self-Service Customer Portal

Today, more than 50 Utilities are using SilverBlaze to connect with over 4,000,000 customers.

SilverBlaze provides utility consumers with self-help tools to manage their usage, and allows utility providers to engage customers with push notifications, and timely service information. It’s easy to integrate with existing systems and offers complete functionality on laptop, desktop, and mobile devices.

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SilverBlaze provides utility consumers with self-help tools to manage their usage, and allows utility providers to engage customers with push notifications, and timely service information. It’s easy to integrate with existing systems and offers complete functionality on laptop, desktop, and mobile devices.
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A few of our technology, vendor and distributor partners include:
A few of our technology, vendor and distributor partners include:
Partner Logos & Links
IBM Cloud, with Red Hat, brings together market-leading security, enterprise scalability and open innovation.

IBM Cloud, with Red Hat, brings together market-leading security, enterprise scalability and open innovation.

Core & Main is the leading distributor of water, sewer, storm drain and fire protection products in the United States.

Core & Main is the leading distributor of water, sewer, storm drain and fire protection products in the United States.

Landis + Gyr is a global leader in smart metering vendor and smart grid solutions.

Landis + Gyr is a global leader in smart metering vendor and smart grid solutions.

At Itron, we're dedicated to creating a more resourceful world. Together with our customers, we work to improve the quality of life, ensure the safety and promote the well-being of people everywhere.

Itron enables utilities and cities to better manage energy and water.

Global distributor of communication and security products, electrical and electronic wire & cable.

Anixter is a leading global distributor of Network & Security Solutions, Electrical & Electronic Solutions and Utility Power Solutions.

Sensus helps utilities, cities, industrial complexes and campuses connect data, places and people in powerful new ways to do more with their infrastructure.

Sensus helps utilities, cities, industrial complexes and campuses connect data, places and people in powerful new ways to do more with their infrastructure.

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