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Help Desk Hours
Help Desk Hours
Our standard hours of support are from 8:00 am ET to 8:00 pm ET Monday through Friday excluding designated statutory holidays. If you need to call us and submit a ticket through the phone, or would like to chat with us, please contact us at +1 (877) 696-0125.
Holiday Schedule
Holiday Schedule
SmartWorks recognizes statutory holidays in accordance with Ontario's legislation. All Support services are CLOSED on the following days unless otherwise noted:

New Year’s Day
January 1
Closed

Family Day
February 17
Closed

Good Friday
April 18
Open

Victoria Day
May 19
Closed

Canada Day
July 1
Closed

Civic Holiday
August 4
Open

Labour Day
September 1
Closed

Thanksgiving Day
October 13
Closed

Christmas Eve
December 24
Early Closure (noon EST)

Christmas Day
December 25
Closed

Boxing Day
December 26
Closed

New Year’s Eve
December 31
Closed