Move Faster with Connected Utility Workflows
Utilities manage a constant flow of operational activities across billing, customer service, field operations, and AMI systems. When service requests and workflows rely heavily on manual coordination, delays and inefficiencies can quickly impact both staff and customers.
Common operational challenges include:
Delays in move-in / move-out processing
Manual coordination between CIS, AMI, and field systems
Slow service order execution
Limited visibility into workflow status
Increased operational overhead from disconnected processes
As operational demands grow, utilities need more efficient ways to manage routine processes while maintaining accuracy and control.
From disconnected manual coordination to automated operational workflows.
Replace spreadsheets and manual processes to improve visibility, coordination, and operational efficiency across utility workflows such as move-in/move-out operations.
Streamline Operations with SmartWorks Compass
SmartWorks Compass helps utilities automate key meter-to-cash operational workflows by connecting systems, reducing manual touchpoints, and improving process visibility across the organization.
By integrating operational workflows with AMI and CIS environments, Compass helps utilities improve coordination between departments while supporting faster, more consistent service execution.
information. service requests, and billing data.
Compass
orchestrates and automates
meter-to-cash operations.
Management
Operations
in real-time and complete
work efficiently
Satisfaction
faster service, fewer delavs
and better communication
