Get answers about meter data management, utility analytics, and how our platform turns data into insight.
Curious how SmartWorks supports utility operations through data intelligence and analytics? You’re in the right place. This FAQ covers common questions about SmartWorks Compass — including its integrated components like MeterSense, our Meter Data Management (MDM) module. Learn about platform compatibility, deployment options, and how our solutions help utilities turn smart data into actionable decisions. Whether you’re just beginning your analytics journey or seeking to go deeper, the answers are here.
A Smart Meter Data Management System (MDMS) is a software platform that collects, validates, stores, and analyzes data from smart meters. Our platform supports electric, water, and gas utilities in managing high volumes of meter data efficiently.
VEE stands for Validation, Estimation, and Editing. It’s a process that ensures smart meter data is accurate and usable. Our platform automates VEE using industry standards to improve data quality and reduce manual intervention.
Our platform uses AI to detect anomalies, forecast usage patterns, and optimize grid performance. This enables utilities to make smarter decisions, reduce losses, and improve customer satisfaction.
Yes. Our platform is built for compatibility and can integrate with most AMI (Advanced Metering Infrastructure) and SCADA systems using secure APIs and data connectors.
Absolutely. Our platform is designed to handle millions of meters and petabytes of data, making it suitable for both small municipal utilities and large-scale national providers.
MeterSense, our Meter Data Management (MDM) module, was first introduced in 2009 under NorthStar Utilities Solutions, a division of Harris Computer Systems. As the solution matured and the need for integrated analytics grew, SmartWorks was established as a dedicated business unit within Harris to focus exclusively on enhancing and supporting MeterSense. Today, MeterSense is a core component of SmartWorks Compass, our integrated platform for utility analytics and smart meter data management.
Yes, the SmartWorks Compass platform is designed to be modular and interoperable. It can integrate with third-party Meter Data Management systems, allowing utilities to leverage SmartWorks Compass for advanced analytics and customer engagement while continuing to use their existing MDM infrastructure.
