How a North Carolina utility turned data into dollars using SmartWorks Advanced Leak Notification module.
How a North Carolina utility turned data into dollars using SmartWorks Advanced Leak Notification module.
Average Leak Time
Leaks identified
Average Leak Volume
Within One Week
How a Minnesota utility streamlined operations and improved outage response through automation and data-driven insights from SmartWorks Compass.
How a Minnesota utility streamlined operations and improved outage response through automation and data-driven insights from SmartWorks Compass.
Reduced System Line Loss
Lowered average line loss from 2.3% to 2.1% over three years
Increased Billing Accuracy
Significant drop in estimated bills and billing adjustments after automating processes
Faster Outage Resolution
Improved network visibility enabled quicker response to metering failures and disconnections
Optimized Asset Performance
Identified overloaded transformers and improved replacement planning to extend asset life and reliability
How a Texas municipal utility eliminated manual processes, accelerated ticket completion, and efficiently managed massive student-driven demand with SmartWorks Compass.
How a Texas municipal utility eliminated manual processes, accelerated ticket completion, and efficiently managed massive student-driven demand with SmartWorks Compass.
Average Daily Orders
Service Cuts
Seasonal Population Surge
Average Process Time
ARTICLE
Customer-side leaks can go undetected for weeks, causing costly damage and unhappy customers.
Customer-side leaks can go undetected for weeks, causing costly damage and unhappy customers.
SmartWorks Compass gives utilities the tools to spot and prioritize leaks early—avoiding false alarms and automatically notifying customers by text, email, or mail. This early detection helps reduce water loss, lower adjustment costs, and improve service—all before complaints roll in.
SmartWorks Compass gives utilities the tools to spot and prioritize leaks early—avoiding false alarms and automatically notifying customers by text, email, or mail. This early detection helps reduce water loss, lower adjustment costs, and improve service—all before complaints roll in.
The platform provides data reports and dashboards that utilities can use to support compliance efforts with regulations like California SB 555 and Texas TWDB, and to strengthen applications for funding opportunities.
The platform provides data reports and dashboards that utilities can use to support compliance efforts with regulations like California SB 555 and Texas TWDB, and to strengthen applications for funding opportunities.
Learn how Compass is helping utilities stay ahead of leaks and on track with their goals.
Learn how Compass is helping utilities stay ahead of leaks and on track with their goals.
ARTICLE
From billing accuracy to automated service orders, SmartWorks Compass and enQuesta CIS help utilities modernize workflows, reduce manual tasks, and improve the customer experience.
From billing accuracy to automated service orders, SmartWorks Compass and enQuesta CIS help utilities modernize workflows, reduce manual tasks, and improve the customer experience.
This proven integration between MDM and CIS connects metering, billing, and customer systems—empowering utilities to simplify the meter-to-cash process, lower costs, and deliver smarter service.
This proven integration between MDM and CIS connects metering, billing, and customer systems—empowering utilities to simplify the meter-to-cash process, lower costs, and deliver smarter service.
Explore how real utilities are reducing call volume, automating MIMO, and scaling operations with ease.
Explore how real utilities are reducing call volume, automating MIMO, and scaling operations with ease.
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Discover how our AI-enabled platform helps utilities identify leaks early, reduce water waste, and enhance customer service.
Discover how our AI-enabled platform helps utilities identify leaks early, reduce water waste, and enhance customer service.
