Welcome to SmartWorks – Intelligent Utility Solutions

Instant Insight – AI-powered solution for utility professionals delivering instant answers and actionable insights
Harris Customer Training Conference 2025 – Three-day event to build technical skills, share best practices, and shape utility software solutions
SmartWorks Compass – Robust utility decision management solution converting data into powerful insights and automated actions
MeterSense – Scalable and configurable meter data management (MDM) solution with VEE capabilities for smart meter data interpretation and efficient management
SmartWorks Connect – Online web portal delivering powerful analytics to residential, commercial, and industrial customers
Instant Insight
Instant Insight
Instant Answers, Actionable Insights

Introducing Instant Insight, a patented solution built with AI that redefines how utility professionals access and interpret data, ushering in a new era of efficiency.

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Instant Insight – Instant Answers, Actionable Insights
HCTC: Save the Date
Save the Date!
Harris Customer Training Conference

Gaylord Pacific | San Diego, CA

December 2 – 4, 2025

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Harris Customer Training Conference 2025 – Three-day event to build technical skills, share best practices, and shape utility software solutions
SmartWorks Compass
SmartWorks Compass
Unleash the Power of Data

A robust utility decision management solution that seamlessly converts volumes of data into powerful insights and automated actions.

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SmartWorks Compass – Robust utility decision management solution converting data into powerful insights and automated actions
MeterSense
MeterSense
Make the Complex Simple

A scalable and configurable meter data management (MDM) solution that efficiently manages and intelligently interprets critical smart meter data.

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MeterSense – Scalable and configurable meter data management (MDM) solution with VEE capabilities for smart meter data interpretation and efficient management
SmartWorks Connect
SmartWorks Connect
Increase Customer Satisfaction

An online web portal that delivers the power of analytics to residential, commercial and industrial (C&I) customers.

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SmartWorks Connect – Online web portal delivering powerful analytics to residential, commercial, and industrial customers
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Welcome to SmartWorks
Welcome to SmartWorks
SmartWorks empowers electric, water, and gas utilities to transform complex smart infrastructure data into actionable insights.
Our robust data intelligence platform, SmartWorks Compass, combines advanced Meter Data Management (MDM), powerful VEE (Validation, Editing, and Estimation) tools, and AI-enabled analytics to streamline utility operations and enable smarter, data-driven decisions.
We’re building a growing community of forward-thinking utilities that value innovation and efficiency. Designed for ease of deployment, operation, and scalability, SmartWorks makes advanced utility analytics accessible to a broad spectrum of utility providers across North America.
With SmartWorks, utilities can boost operational performance, enhance customer service, and maximize the value of their smart infrastructure investments.
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SmartWorks Compass Platform – Easy to Deploy, Operate, and Upgrade Utility Data Solutions
Easy to Deploy Solutions
Easy to Deploy,
Easy to Operate,
Easy to Upgrade.
The powerful, feature-rich SmartWorks portfolio includes: SmartWorks Compass, MeterSense, Instant Insight and SmartWorks Connect.
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Our Utility Community
Our Utility Community
SmartWorks empowers electric, water, and gas utilities with data-driven intelligence that enhances energy and water management for residential, commercial, and industrial customers. Join a diverse community of utilities leveraging advanced analytics, meter data management, and AI-enabled insights to drive smarter decisions and improved service.
Explore our valued utility partners and see how SmartWorks supports their success.
Rochester Public Utilities
Rochester Public Utilities
City of Norman, Oklahoma
City of Norman, Oklahoma
City of Atlanta, Georgia
City of Atlanta, Georgia
City of Henderson, Nevada
City of Henderson, Nevada
City of Gastonia, North Carolina
City of Gastonia, North Carolina
Utilities Kingston, Ontario
Utilities Kingston, Ontario
Brownsville Public Utilities Board, Texas
Brownsville Public Utilities Board, Texas
Moorhead Public Service
Versant Power
City of High Point
Jamestown Board of Public Utilities
Santa Clarita Valley Water Authority
Lafayette Utilities System
CHUGACH
Amarillo
Thornton
New Westminster
Palo Alto
North Attleborough
Mesa
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We’re part of the Harris family
We’re part of the Harris family
SmartWorks is part of Harris Utilities group of companies.
Advanced Utility Systems
Advanced Utility Systems
Cayenta
Cayenta
NorthStar Utilities Solutions
NorthStar Utilities Solutions
Systems & Software
Systems & Software
Cogsdale
Cogsdale
inHANCE Utilities
inHANCE Utilities
Cognera
Cognera
Excelergy
Excelergy
Questline Digital
Questline Digital
SilverBlaze
Founded in 1999, SilverBlaze provides utilities with value-focused, highly-customizable web self-service portal and smart forms software.
Utility Consumer Analytics
Harris Utility Consumer Analytics
DataVoice International
For over 30 years, utility companies have depended on dataVoice software to help manage outages while measurably enhancing customer service. Our solutions help improve the accuracy of their data, more accurately determine the extent and location of an outage, and provide tools to keep management, crews, and customer informed.
Service-Link
Service-Link
Partner Software
Partner Software develops field applications for the utility industry to make work easier. We integrate with most utility mapping, accounting, and outage software packages.
Ivrnet
Ivrnet’s Telepay
SIV
SIV
Discover the Right Solution for Your Utility
Find the perfect solution for your utility
SmartWorks Compass | Utility Decision Management Solution for Smart Infrastructure ROI
Utility Decision Management

SmartWorks Compass is a utility decision management solution that enables utilities to maximize their return on investment in their smart infrastructure.

MeterSense | Scalable Meter Data Management (MDM) for Smart Utilities
Meter Data Management

MeterSense is a scalable and configurable meter data management (MDM) module that efficiently manages and intelligently interprets critical smart meter data.

SmartWorks Connect | Utility Customer Engagement Portal for Residential, Commercial & Industrial Users
Customer Engagement

SmartWorks Connect is an online web portal that transforms the way utilities share information with their residential, commercial and industrial customers.