We’re Going Digital!
Rub virtual elbows with our expert speakers, get free training, connect with other utilities & participate in roundtable discussions.
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SmartWorks Virtual Summit 2020
We're bringing our customer training sessions to you virtually!
With live workshops and educational sessions on utility decision management, meter data management, advanced analytics and the latest offerings in customer engagement solutions.
We are excited to host our first virtual summit for customer training!
This is a free 3-day virtual experience for customers of SmartWorks starting at Noon until 5:00 PM Eastern Daylight Time from Tuesday, October 27th to Thursday, October 29th.
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Training: Session 1
Noon to 1:00 pm (UTC-04:00)
Expanding the KPI Dashboard
Martin Cathrae
It’s not just for meter data. Explore the addition of public info, financial figures or customer service data to your dashboards.
Training: Session 5
Noon to 1:00 pm (UTC-04:00)
VEE Principles
Joe Mahony / Manny Dhaliwal
Foundational understanding of the SmartWorks’ techniques for Validation Estimation & Editing.
Training: Session 9
Noon to 1:00 pm (UTC-04:00)
SmartWorks Connect Tips & Tricks
Martin Cathrae
See how SmartWorks Connect can be configured to handle many different situations and conditions.
Training: Session 2
1:00 pm to 2:00 pm (UTC-04:00)
Compass Tips & Tricks
Rocky D'Angelo
See the techniques for users to create their own analyses & views, add menu items, manage users, import and export data.
Training: Session 6
1:00 pm to 2:00 pm (UTC-04:00)
VEE Optimization
Sharat Balachandran
A detailed look at some best practices for tuning validation parameters & managing exceptions.
Roundtable: Session 10
1:00 pm to 2:00 pm (UTC-04:00)
Roadmap - Hear the Plan, Have Your Say
Tim Berson
Interactive review of SmartWorks’ future plans with utilities providing suggestions and feedback.
30 Minute Break
30 Minute Break
30 Minute Break
Roundtable: Session 3
2:30 pm to 3:30 pm (UTC-04:00)
Hear from Your Peers
Nina Cullen
Interactive conversation with a SmartWorks customer about their experiences. Learn their challenges and how they were resolved.
Training: Session 7
2:30 pm to 3:30 pm (UTC-04:00)
Data Management
Saul Perdomo
Tools and techniques for managing the Compass database, including archive, purge, restore and backup approaches.
Training: Session 11
2:30 pm to 3:30 pm (UTC-04:00)
Pandemic Impact Analysis Roundtable
Tim Berson
Interactive discussion to share pandemic related experiences. See how SmartWorks has helped to quantify the impact on utilities.
30 Minute Break
30 Minute Break
30 Minute Break
Roundtable: Session 4
4:00 pm to 5:00 pm (UTC-04:00)
Water Analytics Roundtable
Derek Duclos / Tim Berson
Utilities talk with their peers about water analytics, including losses and conservation, both within and outside the scope of SmartWorks’ solutions.
Roundtable: Session 8
4:00 pm to 5:00 pm (UTC-04:00)
Sensus AMI Experience Roundtable
Joe Mahony
Exchange ideas and experiences with Sensus AMI and its interaction with SmartWorks Compass. Discuss the learnings from other utilities and explore how SmartWorks can help.
Training: Session 12
4:00 pm to 5:00 pm (UTC-04:00)
Customer Engagement Roundtable
Véronique Gagnier
Utilities discuss their experiences with the SmartWorks Connect portal and their customer engagement strategies.
Networking Social Hour
5:00 pm to 6:00 pm (UTC-04:00)
📢 Calling all Utilities Professionals!
SmartWorks Community
Join us for some socializing and networking to unwind with a beverage in hand and relax after a fun day of learning.
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Make the Complex Simple
Register today for this free virtual experience to help you navigate change and unleash the power of your smart infrastructure.
Missed a live session? No problem, recordings of all training presentations will be available to the registrant shortly after the scheduled date for you to view at a time that works with your schedule.
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Meet our Presenters
You will have the opportunity to ask questions during the sessions just like in face-to-face events.
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Joe Mahony
Vice President
Research & Development
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Tim Berson
Director of
Products & Research
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Sharat Balachandran
Director of
Development
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Nina Cullen
Director,
Customer Success
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Véronique Gagnier
Director of
Professional Services
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Martin Cathrae
Senior Product
Manager
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Saul Perdomo
Senior Infrastructure
Specialist
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Rocky D'Angelo
Software Engineer
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Derek Duclos
Technical Consultant
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Manny Dhaliwal
Business Analyst
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